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Overview of UI IT Modernization
States rely heavily on Information Technology (IT) to accomplish their basic mission of collecting state UI taxes, processing UI claims and paying benefits. These UI IT systems were developed by states in the 1970s and 1980s, and many are still in use today. There is an urgent need to modernize them, however due to the high price tag (billions of dollars) and the uncertainty of success it is unlikely that states can continue to develop customized single state UI Benefit and Tax systems.
The Members-Only Section provides states an overview of UI systems throughout the nation and several resources that are available to assist states with UI IT modernization projects.
Status of State UI IT Modernization Projects | Updated: October 2020